Haven Heights Services
Home Calls
75 minutes - $175 + mileage
Online Counselling
50 minutes - $145
Guidance
Sessions are available in-home or online.
If cost is a barrier, please don’t hesitate to reach out—we can explore options together.
Holding Space for Grief
Before: Pre-Loss Guidance & Consultation
Providing support and consultation as families prepare for their pet’s transition. This may include:
– Navigating care decisions & advocating for your pet
– Exploring euthanasia vs natural death options
– Planning cremation or burial arrangements
During: Calm Presence & Practical Care
Offering emotional grounding and logistical support in your pet’s final moments.
This may include:
– Helping create a peaceful or sacred space for goodbye
– Offering calm, steady energy to ease distress for both the pet and family
After: Grief Integration & Gentle Closure
Compassionate care in the tender moments that follow a loss.
This may include:
– Immediate grief support
– Guidance in creating a farewell ritual or symbolic gesture
– Follow-up care and resources for ongoing healing
Insurance Coverage for Counselling Services
What to Know:
Haven Heights does not offer direct billing to insurance providers.
However, we can provide detailed receipts that you can use to submit your claim for reimbursement. Please reach out with any questions, we’re happy to work with you.
Please note that while many extended health benefit plans in Canada do reimburse for counselling services provided by Registered Therapeutic Counsellors (RTC/RTC-C) with the Association of Cooperative Counselling Therapists of Canada (ACCT), coverage varies depending on province of residence and specific insurance provider.
At this time, select insurance companies may not offer reimbursement for RTCs in Ontario or Alberta, as counselling regulations and recognized designations differ by province.
Haven Heights encourages you to contact your insurance provider directly to confirm whether services offered under ACCT membership are eligible for reimbursement based on your location.
“Until one has loved an animal, a part of one’s soul remains unawakened. ”